Welcome to Extended Stay America - Santa Rosa - North. Our hotel is designed especially for longer stays with studios featuring fully equipped kitchens and plenty of work space… amenities you won't find in a typical hotel room.
New in town? Get the scoop on local entertainment, shopping, sightseeing, and other activities to make your time in Santa Rosa enjoyable. Click here
to learn more about all Santa Rosa has to offer.
Hours of Operation
Open 24 hours a day, seven days a week Business Services
Our front desk can assist you with mail delivery and fax and copy service should you need it.
Our promise is to provide you with a fresh, clean room. We also take our commitment to the environment very seriously and strive to freshen up without wasting our natural resources unnecessarily. Towards this common goal, housekeeping services are scheduled based on the number of nights you will be staying with us. Check In / Check Out
- For 8 or more night stays: One "full service" housekeeping is provided each week. Please refer to the key packet you receive at check-in for your scheduled housekeeping service day. Additional full or refresh services are available as outlined below.
- For 1-7 night stays: Fresh towels and linens are available at the front desk as often as needed.
Full Service (provided weekly): Dusting, vacuuming, changing linens and towels, emptying trash, cleaning of bathroom and kitchen, and replenishing soap and toilet paper if needed. Additional Full Service can be purchased at $10 per service.
Refresh Service (optional service): Replacing soiled towels, emptying trash, replenishing soap and toilet paper if needed, and making bed with existing linens. Refresh Service can be purchased at $5 per service.
*Dishes are not washed during either service.
Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
For guests opting to pay in cash, a $100 cash deposit is required per room, per stay. This deposit will be used to guarantee incidental charges that may be incurred during your stay, if any, as well as damages to the guest room. Payment of the deposit can only be made by cash. Upon check-out, the room deposit will first apply to outstanding incidental charges, and all or a portion may be retained to cover damages to the room during your stay. At check-out, after satisfactory inspection, the room deposit will be refunded. Refunds over $100.00 will be mailed by check within 14 days of departure. A receipt will be provided at check-in verifying receipt of the room deposit, and again at check-out verifying the final balance returned.
Reservations must be cancelled by your check-in date at 6pm local hotel time, or the first night's stay (at quoted rate plus tax) will be charged as a No Show Fee to the credit card holding the reservation. Reservations made with advanced purchase rates are non-modifiable, non-cancelable and non-refundable. Extended Plus Program (EPP) guests who cancel or no show will incur a 3 night cancelation/no show fee. Reservations made with advanced purchase rates or other certain, special rates may also be non-modifiable, non-cancelable and/or non-refundable, as noted at time of booking. Reservations are based on availability. Pet Policy
Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first month (not to exceed $150 + tax per pet), payable the first night of your stay and is charged at check-in. Each month thereafter is a $10 non-refundable fee (+tax) per day for the first 5 days of each month (not to exceed $50 + tax per month, per pet). This fee is to cover the cost of cleaning and fumigating guest room. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager’s approval. Please contact the property for questions. Hotel Amenities
Occupied guest rooms with pets are similarly cleaned monthly in the event of a long-term stay. Advanced Payment Policy
It is Extended Stay America's policy and practice to require payment in advance for guest rooms. At check-in, our guest must pay for the entire stay if the length of the stay is less than seven days; or for one week at a time if the stay is seven days or longer. For stays of longer than seven days, the guest will be required to pay for each week in advance. Payment Policy
Travel Agent Commission
It is the policy and practice of Extended Stay America to require payment in advance for guest rooms. At check-in, guests paying the nightly rate will be charged for their entire stay. Guests paying the weekly rate will be charged for the first week of their stay upon check-in. Children 17 years of age and under stay free with an adult in the same room.
10% commission is paid for up to the first 7 nights only. Commission is paid within 30 days of the date of room consumption. Contact the General Manager at the property for commission issues.